Enhance Your IT Operations with Offshore Staffing
Partner with us for IT outsourcing and access a vast talent pool through our trusted network. Our experts excel in advanced IT software and cloud tools, reducing costs and complementing your onshore team. We possess the expertise to create a dedicated team that not only helps reduce operating costs but also complements your onshore team seamlessly.
ISO 27001 IN PROGRESS
SOC 2 TYPE 1 IN PROGRESS
MANAGEMENT OVERSIGHT
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Network Operations Center (NOC)
24/7 Network Monitoring: A remote NOC team can monitor your network around the clock, detecting issues and anomalies promptly.
Proactive Issue Resolution: Immediate responses to network disruptions, reducing downtime and enhancing network performance.
Scalability: Easily scale your network monitoring as your business grows without the need for on-premises expansion.
Service Desk or Help Desk
24/7 Support: Provide round-the-clock support to users, addressing technical issues and inquiries promptly.
Multi-Channel Support: Offer support via phone, email, chat, and ticketing systems for diverse user needs.
Quick Issue Resolution: Resolve IT problems efficiently, improving employee productivity and satisfaction.
Operations Specialist
Process Optimization: Streamline IT operations and workflows for increased efficiency.
Automation: Implement automation solutions to reduce manual tasks and improve operational performance.
Incident Response: Rapidly respond to IT incidents to minimize downtime and disruptions.
Information Security
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business continuity.
Performance Tuning: Enhance database performance to support critical applications.
Database Administration
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business continuity.
Performance Tuning: Enhance database performance to support critical applications.
Technical Support Specialist
Versatile Support: Assist with troubleshooting hardware, software, and network issues.
End-User Support: Offer technical assistance to end-users, improving overall IT service quality.
Documentation: Maintain comprehensive documentation for issue resolution and future reference.
Systems Administrator
Server Management: Remote systems administrators can manage servers, ensuring optimal performance and reliability.
User Management: Handle user accounts, permissions, and access control.
Patch Management: Apply updates and patches to maintain system security.
IT Project Manager
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business
Project Planning: Remote project managers can plan, execute, and oversee IT projects, ensuring they stay on track.
Resource Allocation: Efficiently allocate resources and manage budgets for project success.
Risk Management: Identify and mitigate project risks to minimize disruptions. ess continuity.
Performance Tuning: Enhance database performance to support critical applications.
Agent Voice Recording Samples
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Your Cost Savings
Save thousands when you switch to our dedicated staffing plans
Based on HR-reported data: a national average with a geographic differential
USA Cost
Per Employee
Our Cost
Per Month
Average Savings
Nate F.
“Outsourcing our IT operations was simple, the onboarding process was quick and we got our IT needs easily met!”
Choose The Best
Plan For Your Business
Full-Time Dedicated Staffing Plans
Starts at $1,499/Month
Solopreneur
Best for Hiring 1 – 4 Professionals
- Flexible Commitment
- Engage with your technology professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- FREE monthly course to enhance your agent's skills
- Maintaining a 100% management retention rate
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth
Business
Best for Hiring 5 – 9 Professionals
- Flexible Commitment
- Engage with your technology professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- Maintaining a 100% management retention rate
- FREE monthly course to enhance your agent's skills
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth
Enterprise
Best for Hiring 10+ Professionals
- Flexible Commitment
- Engage with your technology professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- FREE monthly course to enhance your agent's skills
- Maintaining a 100% management retention rate
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth