Enhance Business Growth With Your Customer Experience Team
We specialize in creating exceptional customer experiences and efficient back-office support with 24/7 teams, adherence to industry standards, robust security, and transparent pricing. Join us to set metrics and optimize processes. We’re your partners in business success.
![](https://officextend.com/wp-content/uploads/2024/05/retail-ecomm-header.png)
![ISO 27001 IN PROGRESS](https://officextend.com/wp-content/uploads/2024/05/iso-new.png)
ISO 27001 IN PROGRESS
![SOC 2 TYPE 1 IN PROGRESS](https://officextend.com/wp-content/uploads/2024/05/soc-new.png)
SOC 2 TYPE 1 IN PROGRESS
![MANAGEMENT OVERSIGHT](https://officextend.com/wp-content/uploads/2024/05/management-new.png)
MANAGEMENT OVERSIGHT
Some of Our Retail & E-Commerce Services
- Inventory Control Specialist
- Email Support Specialist
- Sales Associate
- Billing and Invoicing Specialist
- Returns and Refunds Specialist
- Business Analyst
- Supply Chain Specialist
- IT Support Specialist
- Inventory Coordinator
- Order Processing Specialist
- Customer Service Representative
- Customer Support Specialist
- Social Media Customer Support
- Administrative Assistant
- Customer Service Supervisor / Team Lead
Agent Voice Recording Samples
![](https://officextend.com/wp-content/uploads/2024/05/tony1.png)
Tony
![](https://officextend.com/wp-content/uploads/2024/05/justin1.png)
Justin
![](https://officextend.com/wp-content/uploads/2024/05/mark1.png)
Mark
![](https://officextend.com/wp-content/uploads/2024/05/nina1.png)
Nina
Your Cost Savings
Save thousands when you switch to our dedicated staffing plans
Based on HR-reported data: a national average with a geographic differential
USA Cost
Per Employee
4100
Our Cost
Per Month
1399
Average Savings
2700
![Jake S | Ecommerce Owner](https://officextend.com/wp-content/uploads/2024/06/review4.png)
Jake S | Ecommerce Owner
“I thought I was going to spend over $10k per month on e-commerce, support, that wasn’t true at all. OfficeXtend saved me thousands outsourcing my support.”
Choose The Best
Plan For Your Business
Full-Time Dedicated Staffing Plans
Starts at $1,399/Month
Solopreneur
Best for Hiring 1 – 4 Professionals
- Flexible Commitment
- Engage with your retail professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- FREE monthly course to enhance your agent's skills
- Maintaining a 100% management retention rate
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth
Business
Best for Hiring 5 – 9 Professionals
- Flexible Commitment
- Engage with your retail professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- Maintaining a 100% management retention rate
- FREE monthly course to enhance your agent's skills
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth
Enterprise
Best for Hiring 10+ Professionals
- Flexible Commitment
- Engage with your retail professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- FREE monthly course to enhance your agent's skills
- Maintaining a 100% management retention rate
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth