Enhance Your IT Operations with Offshore Staffing
Partner with us for IT outsourcing and access a vast talent pool through our trusted network. Our experts excel in advanced IT software and cloud tools, reducing costs and complementing your onshore team. We possess the expertise to create a dedicated team that not only helps reduce operating costs but also complements your onshore team seamlessly.
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ISO 27001 IN PROGRESS
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SOC 2 TYPE 1 IN PROGRESS
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MANAGEMENT OVERSIGHT
How Can We Help?
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Network Operations Center (NOC)
24/7 Network Monitoring: A remote NOC team can monitor your network around the clock, detecting issues and anomalies promptly.
Proactive Issue Resolution: Immediate responses to network disruptions, reducing downtime and enhancing network performance.
Scalability: Easily scale your network monitoring as your business grows without the need for on-premises expansion.
Service Desk or Help Desk
24/7 Support: Provide round-the-clock support to users, addressing technical issues and inquiries promptly.
Multi-Channel Support: Offer support via phone, email, chat, and ticketing systems for diverse user needs.
Quick Issue Resolution: Resolve IT problems efficiently, improving employee productivity and satisfaction.
Operations Specialist
Process Optimization: Streamline IT operations and workflows for increased efficiency.
Automation: Implement automation solutions to reduce manual tasks and improve operational performance.
Incident Response: Rapidly respond to IT incidents to minimize downtime and disruptions.
Information Security
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business continuity.
Performance Tuning: Enhance database performance to support critical applications.
Database Administration
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business continuity.
Performance Tuning: Enhance database performance to support critical applications.
Technical Support Specialist
Versatile Support: Assist with troubleshooting hardware, software, and network issues.
End-User Support: Offer technical assistance to end-users, improving overall IT service quality.
Documentation: Maintain comprehensive documentation for issue resolution and future reference.
Systems Administrator
Server Management: Remote systems administrators can manage servers, ensuring optimal performance and reliability.
User Management: Handle user accounts, permissions, and access control.
Patch Management: Apply updates and patches to maintain system security.
IT Project Manager
Database Management: Remote DBAs can optimize, maintain, and secure your databases, ensuring data integrity.
Backup and Recovery: Implement robust data backup and recovery strategies for business
Project Planning: Remote project managers can plan, execute, and oversee IT projects, ensuring they stay on track.
Resource Allocation: Efficiently allocate resources and manage budgets for project success.
Risk Management: Identify and mitigate project risks to minimize disruptions. ess continuity.
Performance Tuning: Enhance database performance to support critical applications.
Agent Voice Recording Samples
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Tony
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Justin
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Mark
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Nina
Your Cost Savings
Save thousands when you switch to our dedicated staffing plans
Based on HR-reported data: a national average with a geographic differential
USA Cost
Per Employee
Our Cost
Per Month
Average Savings
![Raul A | IT Manager](https://officextend.com/wp-content/uploads/2024/06/review3.png)
Raul A | IT Manager
“Outsourcing our IT operations was simple, the onboarding process was quick and we got our IT needs easily met!”
Choose The Best
Plan For Your Business
Full-Time Dedicated Staffing Plans
Starts at $1,499/Month
Solopreneur
Best for Hiring 1 – 4 Professionals
- Flexible Commitment
- Engage with your technology professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- FREE monthly course to enhance your agent's skills
- Maintaining a 100% management retention rate
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth
Business
Best for Hiring 5 – 9 Professionals
- Flexible Commitment
- Engage with your technology professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- Maintaining a 100% management retention rate
- FREE monthly course to enhance your agent's skills
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth
Enterprise
Best for Hiring 10+ Professionals
- Flexible Commitment
- Engage with your technology professionals within 30 days
- Leverage a dedicated Account Manager for personalized support
- Regular performance and outcome reports to track progress
- FREE monthly course to enhance your agent's skills
- Maintaining a 100% management retention rate
- Receive quality, production, and productivity reports
- Enjoy backup staff in case of illness or absence, ensuring uninterrupted coverage during contracted hours – at no additional cost
- Sales support to enhance your business growth